Privacy Policy
Last updated: [DATE]
Pro Casa LLC ("Pro Casa," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information about you when you visit our website, submit a form, call us, or otherwise interact with our services.
1. Information We Collect
We collect the following types of information:
- Information you provide directly: name, phone number, email address, property address, and any details you share about your situation through our contact form, by phone, by text, or by email.
- Information collected automatically: standard analytics data such as IP address, browser type, device type, pages viewed, and referral source. We use this only to understand how our site is used and to improve it.
- Information from public records: property data, ownership records, and similar publicly available information that may be relevant to evaluating a potential transaction.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiry and prepare a property offer
- Communicate with you about a potential transaction
- Coordinate with title companies, attorneys, and other parties involved in closing a transaction you have initiated
- Send you transactional updates, appointment reminders, and requested information
- Send marketing communications, but only if you have separately opted in
- Comply with legal obligations and protect our rights
3. Mobile Information and SMS Consent
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
If you opt in to receive text messages from Pro Casa, you may opt out at any time by replying STOP to any message. You may text HELP for assistance. Message and data rates may apply. Message frequency varies.
4. How We Share Information
We do not sell your personal information. We share your information only in the following limited situations:
- Service providers we use to operate our business — such as our CRM provider, email service, telephone provider, and title company — and only to the extent needed to perform their services for us
- When required by law, subpoena, or other valid legal process
- With your explicit consent for any other purpose
We do not share, sell, or disclose mobile phone opt-in data or SMS consent with third parties or affiliates for marketing or promotional purposes under any circumstances.
5. Cookies and Tracking
Our website uses cookies and similar technologies to function properly and to understand site usage. You can control cookies through your browser settings. Disabling cookies may affect site functionality.
6. Data Security
We use commercially reasonable technical and organizational measures to protect your information. No method of transmission over the internet is 100% secure, but we work to safeguard your data against unauthorized access, alteration, or disclosure.
7. Your Choices
You may:
- Opt out of marketing emails by clicking the unsubscribe link in any message we send you
- Opt out of SMS messages at any time by replying STOP
- Request a copy of the personal information we hold about you, or request that we delete it, by contacting us at [Email]
8. Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent version. Continued use of our services after changes are posted constitutes acceptance of the updated policy.
10. Contact Us
Questions about this Privacy Policy?
Pro Casa LLC
PO Box 80531
Charleston, SC 29416
803-515-7112
admin@procasainvestments.com